3 Units
This course equips students for social service management functions from an organizational theory perspective. It enhances the students’ ability to analyse and reflect on the key issues in social service management in their social service context by furnishing them with multiple theoretical perspectives of organizational theories and conceptualizations of social service agencies. Supporting the students to face the challenges ahead, this course provides an overview of social service management functions, including service planning, people management, quality management, service monitoring and evaluation as well as accountability.